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Domande frequenti

 

Domande frequenti

 

Frequently Asked Questions

When is the Consular office open to the public?

The Consular office (for collection, authentication of documents, etc.) is open Mon., Wed., Fri. from 9,30 to 11,30 and on Tues. and Thursday from 14,00 to 15,30.


How to obtain the VAT Refund?

In order to obtain the VAT reimbursement for purchases of goods in Italy - for an amount of more than 154,94 Euro – it is necessary to get the relevant invoice stamped by the Customs Office of the European Union Country from which one departs to Singapore (Switzerland is not a European Union Country).
It is not possible to have the invoices stamped by the Embassy of Italy in Singapore.
For more information, please visit the following website:
http://www.agenziadoganemonopoli.gov.it/wps/wcm/connect/Internet/ed/Dogane/Cittadino/
under the “travellers’ customs card” section or under the more detailed section ”VAT reimbursement”.



The Ministry of Foreign Affairs’ Office for Relations with the Public gathers frequently asked questions by visitors to the Ministry of Foreign Affairs website, which could be of assistance to visitors of the website of the Embassy of Italy in Singapore.


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